Refund & Return Policy
At Rare Luxury Findz, we pride ourselves on offering a highly personalized luxury sourcing experience. Due to the bespoke nature of our services, all sales are final. Please read our policy carefully to understand how we handle orders, damages, and authenticity concerns.
No Returns or Exchanges:
Every item we source is carefully selected specifically according to your request.
We do not accept returns or exchanges for:
• Change of mind
• Size preferences or fitting issues
• Personal taste or style preferences
We encourage clients to confirm all details of their order before submission to ensure a seamless experience.
Damaged or Incorrect Items:
If you receive an item that is damaged during transit or incorrectly fulfilled, please contact us within 48 hours of delivery.
You must provide:
• Clear photos of the item and packaging
• Videos showing the condition of the product upon arrival
Approved cases may be eligible for a replacement or store credit at the discretion of Rare Luxury Findz.
Authenticity Guarantee:
All items sold by Rare Luxury Findz are 100% authentic.
Claims regarding authenticity must be submitted with professional verification from a reputable source.
Refund Eligibility:
Refunds are only issued if:
• The order cannot be fulfilled due to availability or sourcing issues
• An error occurred on our part during order processing
Approved refunds are processed within 5–10 business days and credited back to the original payment method.
At Rare Luxury Findz, our goal is to provide exceptional luxury sourcing with complete transparency, trust, and peace of mind. By understanding and agreeing to our policies, you can enjoy a seamless, personalized, and exclusive shopping experience.
No Returns or Exchanges:
Every item we source is carefully selected specifically according to your request.
We do not accept returns or exchanges for:
• Change of mind
• Size preferences or fitting issues
• Personal taste or style preferences
We encourage clients to confirm all details of their order before submission to ensure a seamless experience.
Damaged or Incorrect Items:
If you receive an item that is damaged during transit or incorrectly fulfilled, please contact us within 48 hours of delivery.
You must provide:
• Clear photos of the item and packaging
• Videos showing the condition of the product upon arrival
Approved cases may be eligible for a replacement or store credit at the discretion of Rare Luxury Findz.
Authenticity Guarantee:
All items sold by Rare Luxury Findz are 100% authentic.
Claims regarding authenticity must be submitted with professional verification from a reputable source.
Refund Eligibility:
Refunds are only issued if:
• The order cannot be fulfilled due to availability or sourcing issues
• An error occurred on our part during order processing
Approved refunds are processed within 5–10 business days and credited back to the original payment method.
At Rare Luxury Findz, our goal is to provide exceptional luxury sourcing with complete transparency, trust, and peace of mind. By understanding and agreeing to our policies, you can enjoy a seamless, personalized, and exclusive shopping experience.